Stop writing off the detention your fleet is owed

An AI claims clerk for 5–100 truck fleets: it documents dock delays, files detention claims, and chases brokers until payment lands.

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Fleets charge detention on 94.5% of eligible loads — but fewer than half of those invoices ever get paid. That's $3.6 billion a year left at the dock.

A charcoal semi-truck backed into a loading dock at dawn, amber marker lights glowing

You charge detention. Brokers don't pay it.

  • Your driver sat six hours at a receiver. You invoiced. The broker went quiet.
  • The rate con buries a 24-hour notice window, and your claim dies on a technicality.
  • Nobody in a small fleet office has time to chase a $275 invoice for 30 days. So nobody does.
  • ELD logs, signed BOLs, and broker emails live in five different places. By invoice time, the proof is gone.

Every one of those is money you earned, sitting in a broker's account instead of yours.

From dock delay to deposited check

  1. Hand over the paperwork.

    Upload your rate cons and ELD or timestamp exports. Feehaul builds a detention file for every load — arrival, departure, free time, and the broker's own terms.

  2. Feehaul files the claim.

    Inside the notice window, with timestamps, the signed BOL, and the rate con page attached. A claim brokers can't bounce for missing paperwork.

  3. It chases until the money lands.

    Polite, firm follow-ups on day 7, 14, and 30. Either payment arrives or you get the broker's reason in writing — nothing gets written off in silence.

No mockups — this is what a Feehaul claim looks like.

Here's one load, start to finish.

The load, as your driver lived it

Load #4417 — Dry van, Joliet, IL receiver

Rate con, page 2:"Detention $60/hr after 2 hrs free time. Carrier must notify broker within 24 hrs of occurrence."
  1. Arrived at receiver (ELD/GPS timestamp)
  2. Detention notice emailed to broker (inside the 24-hr window)
  3. BOL signed by receiver
  4. Departed (ELD/GPS timestamp)

Total dwell: 6 hrs 33 min

Follow-ups scheduled: Day 7 · Day 14 · Day 30 — until payment lands or the broker responds in writing.

See what your fleet is owed.

No spam. Your info is never shared with brokers. Unsubscribe anytime.

What your fleet gets

Claims that stick.

Every claim ships with GPS timestamps, the signed BOL, and the rate con terms cited — nothing for a broker to reject.

Never miss a notice window.

Feehaul reads the deadline in each rate con and files inside it, every time.

Follow-up without the awkward calls.

The software sends the day-7, day-14, and day-30 emails so you never have to nag a broker you still want loads from.

See what you're owed, per truck.

One dashboard: active claims, recovery rate, and dollars recovered per truck.

Recover money you already wrote off.

Back-claims on loads up to 12 months old — you pay only if the money comes in.

Keep broker relationships intact.

Professional, documented, consistent — the tone of a good office manager, not a collections agency.

Pay less than one paid claim a month

Dock Audit

Free

  • 90-day look-back across your past loads
  • Every missed or short-paid detention claim, in dollars
  • Ranked list of which brokers owe you most
  • No card, no commitment

Best for: fleets that want proof of the leak before spending a dime.

Back-Claims

20% of what we recover

  • Claims up to 12 months old you'd already written off
  • No recovery, no fee — ever
  • Full documentation rebuilt from your records
  • Works alongside the Recovery plan

Best for: turning dead invoices into a check.

FAQ

Every detained hour is billable. Feehaul makes sure it gets billed — and paid.

Founding fleets get the 90-day audit free and lock in founding pricing. See the dollar amount you're owed before you spend anything.

No spam. Your info is never shared with brokers. Unsubscribe anytime.